Operations Management in Action Essay Example | Topics and Well Written Essays - 1250 words - 1

Operations Management in Action - Essay Example These are the same operational issues affecting Zorro Organization. Operations management has the sole role responsibility of ensuring that an organization’s business operations are both efficient and effective. Efficiency is directed on reduction of wastage, delays and improvement of services and goods offered to a client such that they are of high quality. This requires designing a system that will ensure smooth running of operations. As Lee (2009) clearly puts it, the very first stage is to design an operations system. Here, Zorro Organization determines the kind of service they are going to offer as per the client’s instructions. The service to be offered in such a way that it will not overuse the organization’s resources, but it should also be operational and satisfy the customers’ needs. The next thing is planning how the resources available will be used to ensure that the service offered is up to the customer’s standards. To offer some services, more resources in terms of staff and time are required. The management plans this during this stage so that the customer gets all the required services on time. The very last stage is working with the various staff or teamwork to offer the service. This information was obtained from the human resource manager of Zorro Organization. Having looked at how the operations management system of Zorro Organization works, let us now look at some of the problems, issues and challenges it encounters. One of the major problems is globalization; there are so many regions in the world and in each region, there is a difference in operations management. Each region has its own unique strategy in operations management. This leaves the organization with the question whether their facilities in different parts of the world should use their own operation management systems or uniformity should be inherited from the mother company. For instance, in some